Job Description

Well Grounded runs London’s first series of specialty coffee training academies, which connects people looking for work with sustainable careers in the coffee industry, regardless of their background. We are looking for a motivated and passionate individual to join our team, with great training and organisational skills.

This is a great opportunity to work for a growing start up, ambitious about making a real difference to the lives of people in our local community. This is an ideal role for someone who wants to work in a fast paced, cause-driven dynamic environment and get a diverse range of opportunities across social enterprise. You must thrive in a busy environment and be excited about working for an agile and passionate social enterprise.

About The Role

As the Progressions Administrator you will lead on the recruitment of learners onto our training programmes working in partnership with our local community. In addition you will deliver 1-2-1 mentorship, employability training and CV writing, ensuring learners are supported and nurtured through training.  You will work to ensure all learners  progress into appropriate employment with the support of the Partnerships team. You will deliver coaching and employment training programmes to company standards and timescales. Safeguarding, monitoring and reporting are essential to this role.

We want to meet the right person for the organisations’ plans for the future and support you to grow and develop based on your strengths. Most importantly you will have a strong conviction in the potential of all people to achieve their goals. 

Key tasks: 

• To lead on recruitment of learners onto our various coffee training programmes

• To maintain existing referral agency and local community relationships and develop new ones, to ensure learners are supported on and through programmes via a multi agency approach

• To support the programme coordination of all training programmes 

• To deliver training and mentorship to learners 

• To lead on project administration tasks working closely with Progressions Coordinator

• To lead on the promotion of Well Grounded to our learners and clients

• To be an Ambassador for Well Grounded, speaking at events and local groups 

• To attend weekly meetings to ensure all staff are kept up to date 

• To input and maintain monitoring and evaluation information, attendance, personal development, outcomes and sustainment and to produce reports as required

• To efficiently and professionally manage all inbound enquiries and communicate effectively with Well Grounded learners

Job specification 

Essential 

• Working, studying, communicating or volunteering with vulnerable/disadvantaged young people or adults.

• Experience of working to tight deadlines (study or work)

• Experience of delivering group work sessions as well as working 1-2-1 with individuals

• Managing or co-ordinating projects or events 

• Completing administrative tasks, including the use of excel and word or alternatives 

• Developing training / volunteering support content (personally or professionally) 

• Advanced written and verbal communication skills

• Strong presentation skills

Approach 

• An ability to work collaboratively, taking and incorporating feedback 

• A commitment to social impact and a belief in supporting everyone to reach their full potential 

• Excellent communication skills and an ability to communicate with a range of people from different backgrounds

• An ability to organise and be self-motivated

• To have a confident calm approach to problems and an ability to use initiative to find solutions

• An interest or knowledge of coffee 

Desirable: 

• Customer service skills

• Qualifications relating to teaching and/or the delivery of learning and development

• Qualifications in employability, coaching and mentoring

• At least a GCSE level literacy and numeracy or equivalent 

About Well Grounded Training
Our training programmes utilise the Specialty Coffee Association Diploma System to provide content and accreditation for all our programmes. We are a growing social enterprise, so expect a fast paced, cause-driven and dynamic working environment, as well as one with great opportunity for your own growth and development.

To apply: 

In a 2-3 minute video introduce yourself, tell us why you’re a good fit for the role and where you would like to see Well Grounded in 3 years time. We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. 

Upload your video or cover letter, along with your CV to our online application form before 23:59 on Sunday, 8th August 2021: https://forms.gle/DV6VKBLd1e6VSZW87 

Please note, first round phone interviews are planned for 17th August with second round in person interviews 25th August.