Job Description

Job Summary:

• To be responsible for all Community Fundraisers raising money for NRAS.
• To work towards achieving the overall community fundraising target year on year.
• To ensure all community fundraiser records are entered on the database, kept up-to-date and maintained.
• To be active with all Community Fundraisers on their journey with NRAS and offering help, advice and support on fundraising.
• To ensure all supporters are fully equipped with the best fundraising tools, and to help them to fundraise to their maximum potential.
• To retain and engage with all warm supporters and to help move them to repeating an event the following year or moving them over to one of our other activities.
• To raise awareness of the charity, rheumatoid arthritis (RA) and juvenile idiopathic arthritis (JIA).
• Oversea promotion of community events via digital means, including sourcing imagery and writing copy for that medium.
• Manage the Christmas Cards process from selection and promotion utilising other internal team members and an external fulfilment house.
• Proactive engagement with the community both locally and nationally, seeking opportunities from new supporters to engage with and support NRAS.

Key Responsibilities:

• To assist Fundraising and Events Manager with NRAS’ 21st Anniversary Gala Dinner celebration, Wear Purple for JIA and any other mass events in the future.
• Support Fundraising and Events Manager with overseeing of merchandise orders (including sourcing new items) and undertaking a full stock take periodically.
• Proactive engagement with the local and national community.
• Ensure donor/supporter records are accurately updated and maintained on Salesforce.
• To make initial contact, welcoming and thanking fundraisers for choosing to fundraise for NRAS or JIA, then following a stewardship plan to make sure the fundraiser feels supported during every step of their journey with NRAS.
• Visit fundraisers online sponsorship pages (JustGiving, Enthuse or GoFundMe) and check all information they’re posting is accurate and advise them on how to get the best from their fundraising to ensure maximum donations.
• To offer all fundraisers our various fundraising accessories such as running vest/t-shirt/t-shirt/sponsorship forms, collection boxes, fundraising guides etc.
• To suggest other ways to collect donations or sponsorship such as Matched Funding.
• To cross reference the online fundraising platform payments into our NRAS bank account and to ensure all are coded to the correct income stream.
• To respond appropriately to any Community Event fundraisers enquiries in the Fundraising inbox.
• To keep NRAS Events and JIA Wear Purple Facebook pages and other social media platform pages up to date.
• Creation of email copy to promote community activities to our existing supporters and members.
• To share any engaging PR stories (approved by the fundraiser) to the Marketing & Communication team/s.
• To thank all fundraisers after their event with a personal card.
• Support the Fundraising and Events Manager and our fundraisers by attending NRAS events.
• To assist with securing venues for NRAS’ own events.
• Write articles for NRAS magazine and contribute to the members and non-member email newsletter.
• Attend and participate actively in all Fundraising team meetings.
• Supporting with merchandise mail-outs (keeping the Shop inbox up-to-date).
• Helping to support any of the NRAS groups who need fundraising materials.
• To research and develop new community initiatives and fundraising ideas.

Other duties:

• Some travel (UK based) with occasional overnight stays.
• Occasional out of hours working, including weekends.
• General Fundraising and Event administration.
• Partake in training and development if/when required

Skills and experience required:

• Basic understanding and use of Salesforce preferred but not essential
• An understanding of JustGiving, GoFundMe or Enthuse platforms
• Great administrative and organisational skills
• Strong communication and stewardship skills

Qualifications 

GCSE/A-level - GCSE or equivalent in English and Maths

Professional qualification/training in administrative support desirable
 

Experience 

At least 2 years’ experience in a busy office environment 

Ability to manage own time with a variety of competing tasks and responsibilities 

Previous experience of working/volunteering for a charity 

Previous experience of working within a healthcare or charity industry, or fundraising

Experience in producing detailed proposals for fundraising campaigns

Knowledge  

Understanding of the administrative and communications needs and their application in a busy working environment 

Understanding of RA and/or JIA and treatments

Understanding of the charitable and health environments 

Understanding of equality, diversity and inclusion and its application in the workplace
 

Skills and abilities 

Excellent written and oral communication skills 

Excellent computer skills, previous use of Microsoft Word, Excel, PowerPoint and databases 

Experience using Zoom, Teams and Facebook platforms

A caring disposition 

Ability to work independently as well as part of a team 

Demonstrable ability to prioritise workload, maintain quality and deliver effectively to tight deadlines. 

Organised and efficient 

Proactive, can-do positive attitude 

Flexible and enthusiastic 

Experience of community fundraising and events

Personal circumstances and attributes 

Willingness to occasionally work outside of 9-5 office hours for the facilitation of ad-hoc events

Car owner and confident driver with a clean driving licence 

Reporting to: Fundraising and Events Manager

Location: Unit 4, Switchback Office Park, Maidenhead

Contract: Full time (35 hours, 5 days per week Maidenhead, Berkshire  (with remote/hybrid working to include a minimum of 40% contracted hours in office)

Rate of Pay: £24,000pa