Job Description

Switchboard is a charity for LGBTQ people looking for community, support or information. We connect people and support them directly through specially developed Switchboard services or link them to other specialist organisations.

Set up in 1975 Switchboard has been listening to, informing and supporting LGBTQ (lesbian, gay, bisexual, transgender and queer) people in Brighton & Hove and beyond for 45 years. Originally a helpline, we have developed additional services and now offer much, much more.

Our vision is an inclusive and diverse society in which all LGBTQ people can realise their own unique potential. Our strategic aims include being the ‘go to’ organisation for LGBTQ people in the South East looking for information, advice and support that enables them to make choices and be better connected to LGBTQ services that will improve their health and wellbeing and prevent them hitting ‘crisis’.

This will be a varied and interesting role supporting the CEO in leading a brilliant staff team and ensuring Switchboard delivers on its promises to communities, funders, and partners through effective operational management of key projects and the organisation as a whole.

We are looking for someone with strong and established people management skills, and experience in operations, project management and development. You will be responsible for ensuring the high quality delivery of Switchboard projects in a joined up way that centres on the needs of the diverse communities we serve, supports staff to thrive, and creates meaningful and lasting impact.