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Reconnections Caseworker (x2 roles - FTC 18 months)
Independent Age

Job Description

Reconnections is a new service coming to the London Boroughs of Barking & Dagenham and Havering supporting older people to reduce their feelings of loneliness and reconnect to life. Over a period of around six months we help each individual find their confidence and build resilience through new friendships and interests.

We are looking for staff to join our new team. Do you have a passion for helping others, seeing friendships form, overcoming challenges and most of all having fun? We can’t promise office cakes every day, but we can make sure you get the chance to bring your ideas and individuality to the team. Reconnections is a pilot which means we aim to listen, learn and grow togethe

Our service is led by Independent Age, a charity founded over 150 years ago for older people and their families. This means there is a wealth of experience and advice we can tap into.

As a Caseworker you will help the older person make their Reconnections plan and source or stimulate activities in the area. You will also support a caseload of people who are not matched to a volunteer, involving a combination of face to face and telephone interactions at their home or in the community.

Part of your role will be building valued relationships with activity partners and local stakeholders, identifying opportunities to develop community links and increasing the number of people accessing our service.

As this is a pilot, a key role for all team members will be to identify and drive improvements in service quality and performance and continue to build an understanding of ‘what works’ in supporting people reduce their feelings of loneliness. We want the team to bring energy and creativity to do things differently and achieve greatest impact for those we support.

Hours of work: 35 hours

Location: Office in London Borough of Barking & Dagenham or Havering


28 days Annual leave

Competitive pension scheme offering 'between 5-10% employer contribution'

Season ticket loan scheme

Ride to work scheme

Flexible working opportunities

For full job descriptions and details of the application process please click the apply button.

Deadline for applications is Midnight sunday 17th November 2019

Interviews will be held in Barking on: 2 December (Caseworker)

The client requests no contact from agencies or media sales.