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Volunteer Development Officer
Home-Start Wandsworth

Job Description

Home-Start Wandsworth is an active and growing local charity serving children, parents and families in the borough. We are looking for a new team member to connect with individuals and organisations in the wider community, grow our volunteer network, and enhance our service.


14 hours per week
Fixed-term contract: 12 months
Salary: NJC scale 19 plus ILW (£28,412 p.a. pro rata)

Main Responsibilities:

  • To be responsible for volunteer recruitment and retention with particular emphasis on promoting diversity and inclusivity.
  • To work alongside the wider team to ensure a high-quality service is offered to Home-Start Wandsworth families, and volunteers are appropriately selected, trained, and motivated to meet the needs of those families.
  • To review, adapt and improve Home-Start Wandsworth volunteering policies and procedures and ensure effective implementation.

Key tasks and objectives

  • Devise and implement a recruitment plan to ensure sufficient volunteers are recruited to meet demand on the service.
  • Seek out and identify opportunities for volunteer recruitment within the local community, including attending outreach events and giving presentations to local groups.
  • Seek to establish links with communities that are not well represented within our volunteer network, with a view to understanding specific needs and identifying ways to support engagement in volunteering with Home-Start Wandsworth.
  • Interview and select suitable volunteers for the scheme.
  • Promote a nurturing environment where volunteers feel included, valued and appreciated, with an emphasis on the motivation and retention of volunteers.
  • Identify and respond to on-going training and development needs.
  • Facilitate communication among the volunteers and between staff and volunteers.
  • Facilitate opportunities to gather feedback from the volunteer network.
  • Finalise the Volunteer Policy and engage in sharing that policy with staff and volunteers.
  • Contribute to communications and publicity material promoting volunteering with Home-Start Wandsworth, with a particular focus on engaging with new audiences.

Person specification

  • Excellent interpersonal skills.
  • A positive and creative approach to understanding stakeholder needs, tackling tasks and developing projects.
  • Understanding of the voluntary sector and good practice surrounding volunteer involvement.
  • Knowledge of and commitment to equal opportunities and inclusion.
  • Experience of volunteer engagement, recruitment and/or management.
  • Demonstrable experience of building positive relationships with diverse individuals and organisations.
  • Confident networking with new contacts and presenting information.
  • Confident managing information and compiling reports.
  • Good team player and self-starter.

For fuller details of the job description and person specification, please follow the link to our website.