Job Description

Director of Services and Operations

This is an exciting time to join Fifth Sense, the charity for people affected by smell and taste disorders, and play a major role in shaping the services and support we provide during a period of significant development for the organisation.  You will lead the development and delivery of our pioneering national support, information and educational services and volunteering programme, with a focus on supporting the health, safety and wellbeing of people affected by smell and taste impairment and increasing awareness of the crucial role that smell and taste play in our lives.  You will champion innovations to improve our services and identify and lead the development of new opportunities for growth and expansion of the charity’s work.

You will also have oversight of the charity’s operations and ensure our systems and processes support and enable the effective delivery of our services.

We are looking for an inspiring leader with high emotional intelligence, strong operational background and the ability to deliver an outstanding level of service in a fast-moving environment. You will welcome an opportunity to develop both your leadership skills and your ability to drive change to improve the lives of people with smell and taste disorders, a hidden disability affecting many more people today due to the Covid-19 pandemic. You will have the opportunity and support to grow and develop your skills, and the scope of the role itself, as part of the planned growth of the organisation.

If you would like to be part of a pioneering, collaborative and forward-thinking organisation that values, supports and empowers and people then we would love to hear from you. We are committed to building an organisation that values diversity and welcome applications that will help us achieve this.

Location: Oxfordshire (Hybrid), location TBC.  We are happy to offer flexible working arrangements.

For more information on the role please contact our CEO and founder, Duncan Boak: see JD

Instructions for applicants

To apply, please provide a CV along with a supporting statement which explains how you meet the requirements of the role, using the points in the Personal Specification below as sub-headings. Completed applications should be submitted via the by 17:00 on Monday 25th July.

Interviews are expected to take place during the week commencing 1st August. 

(Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies.)

Application Instructions

For more information on the role on please contact Fifth Sense CEO Duncan Boak using the contact details on the attached job spec. To apply, please provide a CV along with a supporting statement which explains how you meet the requirements of the role, using the points in the Personal Specification as sub-headings. (Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies.)