- Salary £29,633.46 per year
- Location NW5, London (On-site)
- Job Type Permanent, Full-time
- Category IT , Operations
- Sectors International Development
- Job Reference :
Job Description
- Full-time (37.5 hours)
- Permanent
- London-based
- Salary £29,633.46 plus 9% employer pension contribution
- Closing date: 9.00am UK time 13 August 2019
- Interviews: 27 August 2019
We are seeking an IT officer to be the face of the IT function. This is not an average IT job, it requires not only technical skill but a people first approach to delivery. In return you will have a high level of autonomy and scope for developing the IT policies and practices. Although a team of two you will be a member of the broader Core and Operations team in a friendly, supportive and encouraging environment. This will be an interesting and fulfilling role for someone with a head for IT and a heart for peacebuilding.
Working with an external IT Manager the postholder will be responsible for (but not limited to):
Provision of IT support and facilities in a Mac-based environment
- Support, advice and troubleshooting
- Training and inducting staff
- Systems administration and maintenance
- Internal and external relationship management
Information and communications management
- Database maintenance
- Compliance and data protection
- Intranet and website assistance
Knowledge and Experience
- Reasonable technical knowledge of Mac operating systems for desktops and laptops, MS Office and database software, with a good appreciation of the uses and potential of IT and web technologies as information management and learning tools.
- Good working knowledge of Google Suite, including email, calendars and Google Drive, with knowledge and appreciation of Google Suite Administration.
- Sound working knowledge of website content management system software (preferably Drupal).
- Some knowledge and understanding of Mac and Linux operating systems for servers.
- Experience of providing troubleshooting support on IT matters relating to laptops, workstations, AV, network connectivity and servers.
- Experience with working with Apple Mac computers.
- Experience of successfully delivering training on technical issues to non-technical staff.
- Experience of maintaining and developing an organisation’s IT systems.
- (Preferable) Demonstrable experience of developing and delivering, over time, an IT strategy.
- (Preferable) In depth and demonstrable experience of maintaining databases.
- (Preferable) Experience of proactively introducing IT efficiencies into the way an organisation works and responding to its changes and developments.
- (Preferable) Experience of using content management systems to manage websites.
- (Preferable) Experience of working collaboratively with a diverse range of people.
- (Preferable) Experience of working in an NGO environment
The client requests no contact from agencies or media sales.