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Equality & Diversity Lead
City Hearts UK

Job Description


City Hearts was founded in 2005, beginning with a single home to help women with life controlling issues, shortly after we welcomed our first survivor of modern slavery. Since then, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year, as well as continuing to house and support women with life controlling issues. Our work has since expanded to address the cycle of crime, by offering support programmes to those who commit, as well as those who are victims of criminality. We are passionate about restoring the lives of those we support, and it would not be possible without our dedicated team of staff and volunteers.


How this role fits into the vision and objectives of City Hearts

We currently have an exciting opportunity for an Equality and Diversity Officer within City Hearts. Reporting directly to the Head of Human Resources, the role of this individual would be to champion and embed equality and diversity practices, and to help foster an inclusive culture that represents the charities values. The individual would also work closely with Senior Management to develop initiatives to promote diversity, and play an essential role in in shaping and enhancing policies and operational plans in relation to both staff and service delivery.


• To raise awareness and understanding of equality and diversity amongst staff, clients and stakeholders, interacting with people at all levels and from a range of backgrounds

• To research, apply and promote change, sharing best practice and promoting diversity initiatives.

• To promote allyship through employee diversity initiatives and events

• To assess the charity's needs and promote charity cohesion

• To work with the Head of Human Resources on ensuring compliance with and promotion of anti-discriminatory legislation in order to ensure the charity meets statutory requirements

• To work with Senior Management to write, implement and review policy and procedures at a strategic  level, with a particular focus on, but not limited to; The Safer Recruitment Policy and Procedures, Anti-Racism Policy, Equality and Diversity Policy, Grievance and Disciplinary Policies, and developing factsheets

• To be responsible for preparing and delivering Equality & Diversity Training, presentations and workshops to staff and other stakeholders

• To liaise with the Head of HR to identify and arrange external delivery of Equality and Diversity training, as and when appropriate

• To provide advice, guidance and support to staff at all levels on issues relating to equality and diversity.

• To work in partnership with the Head of HR to develop recruitment processes to maintain and encourage equal opportunities across recruitment, including internal promotional opportunities.

• To input into the appointment of all staff, including managers, through the development of assessment methods relating to equality and diversity.

• To regular attend and input into Senior Management strategic meetings

• To promote and carry out change within the charity and wider community

• To monitor data and gather feedback of a quantitative and qualitative nature, including via surveys or staff focus groups

• To develop an annual report on diversity statistics within the charity and formulate recommendations for improvement

• To input into concerns or grievances related to incidents of discrimination

• To be available as a point of contact for employees wanting to raise a query, provide feedback or raise a concern in relation to equality and diversity

• To investigate incidents alongside HR, particularly in relation to matters of discrimination

City Hearts is fully committed to equality, diversity and inclusion in our organisation. Therefore, it's important to us that this is reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.  We particularly welcome and encourage applications where we are under-represented in our workforce, particularly at management level. Currently, this includes people with disability, Black, Asian and Minority Ethnic (BAME) groups and those who identify as LGBTQ+.