Job Description

We are Age UK Croydon and our vision is a Croydon where everyone can love later life. Our mission is to lead the way in empowering, enabling and supporting older people in the London Borough of Croydon to live well, healthily and independently. The ASC Service (Advice Services Croydon) is a partnership delivering information and advice to older people in various key sites across the borough.

The ASC service offers drop-ins, appointments, home appointments and advocacy (specialist team) and is part of a new and exciting development to take the service out into the community where we can reach and support more older people locally. We also operate a helpline 5 days per week.

The voluntary sector is experiencing significant changes in Croydon which will include modifying the service to a blended model of online, telephone and face to face delivery which is fully accessible and delivered locally.  London Borough of Croydon are reducing their information and advice services from April and alongside this the new Locality Model of service delivery will provide opportunity to grow and expand our I & A service.

To successfully achieve the necessary transformation, we are looking for an experienced Information and Advice advisor to join our team.  If you are passionate about making a difference to the lives of the older people who use our services and want to support older people then we would love to hear from you.

PURPOSE OF JOB

To deliver information and advice services to clients with care and support needs, their families and carers via outreach sessions, covering a wide range of topics including benefits, housing, health and social care and local resources. This will include home visits for those people who are unable to access our services via ouroutreach sessions. 

This role will require an Enhanced Disclosure and Barring Service Check. 

Closing date for applications: Friday, 6th August 2021

Interviews: Friday, 13th August 2021

CVs will not be accepted.