Job Description

Volunteer Marketing and Onboarding Manager
The Dock, London

About Us

Action Tutoring is an education charity that supports pupils from disadvantaged backgrounds to succeed in school.

In the UK today, young people facing socio-economic disadvantage are less likely to achieve the grades they need to progress in life. This isn’t because they are any less able – it’s because they have less access to tools to support them to realise their potential.

Our charity is at an exciting point in its development with significant opportunity to scale up to respond to the negative impact of the COVID-19 pandemic and support disadvantaged pupils who have been impacted. We need to engage as many volunteer tutors as we can to do this. Our volunteering opportunities are more accessible than ever, as we’ve diversified our delivery method to online tutoring.

We’re currently looking for a Volunteer Marketing and Onboarding Manager to join us on a one year fixed-term contract that has the potential to become a permanent position.

The Benefits

- Salary of £26,000 - £28,000 per annum DOE 
- Flexible working
- Workplace pension
- 25 days’ holiday plus Bank Holidays
- Team socials
- Recognition schemes to celebrate staff who go above and beyond
- Team away days with regular training opportunities

If you are an ambitious marketing or volunteer management professional, this is a great opportunity to drive the growth of services that will help young people across the country to fulfil their potential. 

As an education charity, we understand the importance of learning and development. You’ll be provided with a comprehensive induction and training to enhance your existing expertise and ensure your success as part of the Action Tutoring team.

Every child should be given the opportunity to succeed in school, regardless of their background. If you think you can help us to achieve our vision, we want to hear from you. 

The Role

As the Volunteer Marketing and Onboarding Manager, you will be responsible for the recruitment and onboarding of over 2,000 volunteers a year. 

In this key role, you’ll adapt and develop our marketing and onboarding approaches to generate a sustainable pipeline of volunteers who can progress efficiently through their tutoring journey.

Reporting to the Head of Marketing and Communications, you will: 

- Manage two Marketing Assistants 
- Oversee volunteer marketing activities, including social media, marketing campaigns and advert maintenance 
- Work with the Communications and Policy Manager to deliver an excellent tutor journey process 
- Develop new marketing materials and digital content to promote the benefits of volunteering
- Co-ordinate communications approaches of emails, texts and calls to book tutors onto training and monitor the volunteer pool

About You 

To join us as our Volunteer Marketing and Onboarding Manager, you’ll need: 

- At least two years’ experience in a marketing or volunteer management 
- An undergraduate degree (or equivalent experience in marketing, management and/or volunteer management) 
- GCSEs (or equivalent) in Maths and English at grade C or above 
- Excellent written and verbal communication skills 
- A creative and strategic mindset 

Other organisations may call this role Marketing Manager, Volunteer Marketing Manager, Volunteering Engagement Manager, Volunteering Manager, Volunteering Onboarding Manager, or Volunteering Communications Manager.

The closing date for applications is 9th August 2020. Interviews will take place on the week commencing 10th August 2020.

Webrecruit and Action Tutoring are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as a Volunteer Marketing and Onboarding Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Working hours: 37.5 hours per week