Job Description

Healthwatch Southwark is recruiting for a Research & Projects Officer, which is a core operation role.

We are looking to recruit people with the following values/characteristics:

• Proactive in using community/user feedback to influence/shape local health and social care services.

• Determined about getting local peoples voices being heard by stakeholders of influence and decision makers.

• Enthusiastic about getting local people involved in local decision making structures /bodies.

• Passionate about helping local people to access health and social care services.

Responsible to: Healthwatch Southwark Manager

Location: 1 Addington Square, Camberwell, London, SE5 0HF. Some travel will be required. 

Purpose of the Role

The postholder will be responsible for delivering Healthwatch Southwark’s research and projects work, high quality data management, engagement design, analysis, and report-writing. They will help meaningfully investigate and clearly capture people’s needs, experiences and opinion, so that HWS can effectively drive improvements to health and social care services.

The postholder will support the Engagement Officer with direct research/project engagement activities with the public, and work alongside the Manager to promote the patient voice and influence decisionmakers using our evidence base. They will also help signpost the public to resolve challenges in accessing health and social care services.

• Salary: £29,059 per annum
• Hours of work: 35 per week (including occasional evenings and weekends)
• Contract: Fixed term until 31 March 2022 (this applies to all current Healthwatch staff). We are currently renegotiating the Healthwatch Contract with the Local Authority for the next 4 years and we are confident that the contract for this role will be renewed until 31st March 2026.
• Closing Date: 15th October 2021 (23.59pm)

IMPORTANT INFORMATION

Please ensure you personalise your cover letter to this role. 

Use practical examples from your work to address how you meet the requirements outlined in the Person Specification, especially those marked as ‘essential’.

Candidates submitting 'generic' cover letters are highly unlikely to be accepted. 

Please remove your name and any indication of your gender, ethnicity or other personal information from both your CV and cover letter, that's not related to your work experience or skill set.We are committed to ensuring our recruitment procedure is completely free from risks of unconscious bias.