- Salary £31,774 per year
- Location Remote
- Job Type Contract, Part-time
- Category Advice, Information , Support Worker
- Sectors Social Welfare
- Job Reference :
Job Description
Job locationHome based
Hours Part-time post: 17.5 hours per week between Monday-Friday including daytime and evening shifts (12.30 - 20:00)
Contract Fixed-term contract until 31st March 2022
Pay £31,774 pro-rata inc. ILW (point 30 on the Respect scale related to NJC)
Respect is looking for an experienced, part-time Helpline Advisor to join our highly skilled, friendly team supporting service users on our domestic violence helplines by phone, email and webchat:
- Men’s Advice Line, the national helpline for male victims of domestic abuse
- Respect Phoneline, national helpline for domestic abuse perpetrators.
The successful candidates will have:
a) An understanding of the nature of domestic abuse
b) Experience of domestic abuse related client work
c) Experience of providing information, advice and support by telephone, email and webchat in a helpline environment
d) The ability to cover both daytime and evening shifts per week (between Monday and Friday 12:30-20:00) on a rota system with colleagues.