Job Description

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. As an organisation we're not for profit, we reinvest our profits into our charitable work.  Our impact is in key areas such as digital life, consumer rights, scams, data protection and unfair pricing. Our investigations go deep and our expert advice is completely impartial. Everything we do is about championing consumers. We'll always be on their side, fighting their corner and working to make them more powerful.

Let us tell you more about the role

You will be joining us as a Trustee to play a crucial role in our evolution.  As we are a charity, our Trustees are responsible for ensuring the success of the organisation in fulfilling its purpose for the long term and overseeing delivery in our key impact areas.   You will be a guardian of our organisational values, have the ability to steward the charity's resources effectively and to ensure the charity champions consumers effectively. 

We are seeking a Trustee with  Policy development and advocacy expertise, with a proven track record in translating problems into policy solutions, gained from experience in either government, regulators,  charities or commercial industries.  Using your experience, you will act as a critical friend to the executive team to 

• consider our policy and influencing strategies,  testing  culture  and values fit, 
• scale of ambition, 
• level of  innovation and our methodologies.

You will support the executive team in raising the organisation' profile, building a strong network externally with our government and business audiences in particular.

As a Policy Trustee you will bring:

• An understanding of  global and UK consumer policy, with a  proven record in  translating the questions posed into concrete policy solutions
• A proven track record of policy development, and raising the profile and reputation of an organisation through achieving  meaningful  impact. This can be gained from a range of industries  from government, regulatory or charitable and/or commercial
• A strong network,  able to leverage networks to support and position Which? as a consumer champion.

Let us tell you about our culture and how we work

As people we're brave, caring, rigorous and insightful in the way we connect with each other to make change happen.

Having an inclusive environment, that is values led is key for us, so that we can work better together, ensuring we have a connected, cross functional approach to accelerate opportunities to advance our key strategic priorities.

We are really excited to recruit and welcome a new team member to Which?. We believe that a diverse workforce helps us to understand all UK consumers. We welcome applications from all backgrounds, and we are particularly keen to hear from people who are from an ethnically diverse background or disabled people who are currently under represented on our Council. Everybody should be able to be part of our recruitment processes; therefore we will make reasonable adjustments to accommodate our candidates.

If you would like to find out more about how you can lend your expertise to help us solve some of the biggest problems for consumers in the 21st century and beyond then we would love to hear from you!