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Welfare Benefits Adviser
St Pauls Advice Centre

Job Description

Are you an experienced Welfare Benefits Adviser looking for a new and satisfying role?

At St Pauls Advice Centre we fight poverty and injustice in the community by providing professional advice and equipping people with knowledge and skills so that they and access their rights and fulfil their obligations.

We are looking for someone experienced, purposeful and with great people skills to join our well-established, ambitious community advice centre as a Welfare Benefits Adviser. You will engage with clients in a variety of ways to deliver information, advice and guidance on welfare benefits issues to appeal level.

This is an exciting time to join our small team as we embark on a number of projects to increase our reach and impact in the community. Your role as Welfare Benefits Adviser will also include the development and delivery of our Advocato volunteer programme where you will offer guidance and support to a small group of volunteers helping vulnerable clients’ complete forms and attend assessments.

You will have proven experience within a similar advisor role, and outstanding communication skills, both verbal and written, with all manner of people. You will demonstrate a detailed knowledge of law and practice relevant to Welfare Benefit entitlements and show empathy and understanding of the issues faced by our clients who represent a range of diverse backgrounds and communities. You will also able to show us that you have excellent problem solving, organisational and team working skills.  

We describe St Pauls Advice Centre as friendly, local and here to help – if that sounds like you too, we look forward to receiving your application.

We are proud of our accreditation as a Living Wage employer and we offer flexible working and a generous benefits package:  

  • Salary: £27,905
  • Working hours: 35 hours per week (28 hours per week is optional alternative subject to negotiation)
  • Permanent contract
  • Annual Leave: 30 days per year plus bank holidays (pro rata)
  • Extra 3 days annual leave between Christmas & New Year
  • Pension Scheme: 5% employer’s contribution
  • Flexible working hours
  • Opportunities for home working

Closing Date: 9th March 2020

Interview Date: 18th March 2020

Full job description, person specification and details of how to apply are available on the SPAC website.

No CV’s or agencies please.

The client requests no contact from agencies or media sales.