Job Description

We are proud of the difference we make to the lives of children and young people so if you would like to be a part of this, we’d love to hear from you.

Hours: 35 hours per week. Occasional evening and weekend will be required so we are prepared to discuss flexible working.

Salary: £25000 - £28000 dependent on experience

Location: KEEN London Office, Unit W1, 8 Woodberry Down, London, N4 2TG

About KEEN London

KEEN London’s vision is that every child has the chance to enjoy sports and leisure activities and none are left behind due to disability.

We provide free sports and games sessions with one to one support to disabled children and their siblings. Over 100 families across London are members of the KEEN family and we provide over 6,000 hours of supported care to disabled children every year.

Role Description:

Over the past 5 years KEEN London has grown significantly and we now run our weekend activity sessions over 3 sites in North, South and East London. We have a diverse pool of more than 200 volunteers helping to deliver our services, predominantly by providing one-to-one coaching support to the disabled children attending our activities and games sessions.

Volunteers are central to what we do and we are looking for someone who can play a key role in the future success of our service.

Responsibilities:

Volunteer Management and Training

• Make sure that volunteering at KEEN London is a positive and fun experience.
• Manage the volunteer population to make sure that there are sufficient volunteer numbers to deliver all planned activities.
• Work closely with the Session Coordinators, sharing information and volunteer feedback.
• Communicate regularly with all volunteers, rewarding positive achievements and reinforcing the volunteer agreement and policy.
• Develop and deliver volunteer training so that all volunteers are able to meet their potential and complete their volunteer roles effectively.
• Develop and maintain volunteering policies and procedures and keep on top of any changes in legislation.
• Carry out regular data analysis on our volunteer database, tracking attendance, monitoring volunteering trends and making recommendations on future directions.
• Oversee our Coaches Apprenticeship Programme, supporting young people with a learning disability into volunteering. Monitor the progress of apprentice coaches and liaise with Session Coordinators to develop and expand our Coaches Apprenticeship Programme.
• Conduct termly steering groups with volunteers to gain feedback and insight into their experience.

Volunteer Recruitment

• Develop a volunteer recruitment strategy.
• Attend volunteer fairs and community recruitment events.
• Highlight areas of need within the organisation and conduct targeted recruitment.
• Monitor and maintain our online applications portal.
• Produce and monitor advertisements for volunteers using online portals such as Vinspired, Team London and Universities.

Required Experience

Essential

• Managing and recruiting volunteers
• Working in a youth and/or disability environment
• Data input and analysis ideally using Salesforce or similar CRM
• Previous experience as a volunteer

Desirable

• Designing and delivering training

Required Skills

Essential

• Excellent organisation and time management skills
• Able to work independently and as part of a team
• Able to communicate effectively with a diverse range of people
• High level of proficiency in written and spoken English

Desirable

• Knowledge of safeguarding and child protection legislation

Person Specification

If you are passionate about volunteering, this could be the job for you. Our ideal candidate is confident, friendly, enthusiastic, organised and approachable. As the first person a volunteer in KEEN London may meet, the Volunteering Coordinator will be the face of the organisation.

We are looking for candidates who share KEEN London’s values i.e. inclusive; compassionate and supportive; committed to high standards; trustworthy; respectful; accountable and fun.

We are proud of the difference we make to the lives of children and young people so if you would like to be a part of this, we’d love to hear from you.

Application

If you have the skills and experience we’re looking for, please send us your CV.

If your background and experience are of interest to us, we’ll ask you to complete a short Application Form which will focus on your specific experience or working with volunteers and running volunteer programmes. Shortlisted candidates will be invited to come along and observe one of our weekend activity sessions.

All applicants must have existing Right to Work in the UK.

Deadline for applications is Midday on Friday 29th November 2019.