Job Description

Mothers’ Union are looking for a reliable and well-organised individual with proven office experience to provide vital administrative support to our Development team.

This is an exciting time to join Mothers’ Union. Established in 1876, Mothers’ Union is a membership organisation and our members have been empowering communities to combat poverty, speak up for social justice and improve the wellbeing of those around them for more than 140 years.

Our Development Team is responsible for all of the project and programme work of we do. It supports Mothers’ Union provinces and dioceses within Britain & Ireland and across the world in their project and programme work. 

As the Team Administrator, you will:

• Provide a full range of administrative and logistical support to the team and PA support to the Senior Development Manager.
• Coordinate travel arrangements for members of the team, including ordering foreign currency, flights, hotels, visa applications and other necessary documentation
• Coordinate the distribution of resources and materials related to programmes in Britain and Ireland as required e.g. prisons week leaflets.
• Coordinate annual requests for information from members around the world including annual reports (MU Live) and Annual Support Grants.
• Act as a point of contact for those requesting updates on Mothers’ Union’s development work, including Mothers’ Union members, clergy and members of the public.
• Help gather and compile information needed to contribute to the production of central publications, website content, fact sheets, stories and programme updates such as looking up statistics on the CIA fact book.
• Provide administrative support for internal seminars and workshops to keep colleagues informed on Mothers’ Union’s development work.
• Assist with the maintenance of a database and undertake filing and other office duties as required.
• Deal with routine enquiries received from members and general public either via telephone, email or post.

To succeed in this role you will need:

• Experience of working in an office, including filing, dealing with telephone, email and written enquiries and some database experience.
• Experience of making overseas travel arrangements.

• Confident minute taker with good proof reading skills

• The ability to maintain accurate records and support systems.

• An organised and methodical yet flexible approach to work and the ability to work as part of a team, cope with change and respond quickly when information is required
• Excellent verbal and written skills and the ability to manage your own workload with minimum supervision and communicate effectively with a wide range of audiences.
• The ability to use your own initiative and multi-task whilst remaining calm and focussed, even when under pressure or up against deadlines.
• Proficiency using Microsoft Office applications, in particular Excel, Word and Outlook
• An understanding of the core values of Mothers’ Union, a passion for our work and a willingness to occasionally work additional hours when required.

There is far more to Mothers’ Union than you might imagine. We are an exciting and growing grassroots charity with over 4 million members in 83 countries bringing Christian care for families right at the heart of communities worldwide. It is a goal that we actively pursue through our faith, programme work, advocacy and policy campaigns.