People & Operations Manager
Castlehaven Community Association

Job Description

Are you a people-first leader who thrives in a collaborative, mission-led environment? Do you have the skills to make sure our people, facilities and systems thrive in a fast-paced, community-driven environment? If this sounds like you, apply today! 

The Castlehaven Community Association (CCA) is a vibrant and innovative award-winning charity that’s been at the heart of Camden Town for over 39 years. We bring people together across generations to build a stronger, more connected community. Our 4-acre site includes community parks, a sports pitch, a horticulture hub, and purpose-built facilities for learning, creativity, and wellbeing. We have 5 community projects: Afters/Activ8 for children, young people and families, Ageactivity 60+ for older people, Health Haven for adults with chronic health conditions, an Environmental Project for all ages and our emergency food bank. We work with over 10,000 per year and hold events and annual community festivals too. We are a buzzing and busy hub of activity.

We’re recruiting for a confident and experienced People & Operations Manager to lead our HR and operational functions. You’ll manage a passionate and diverse team of staff and volunteers, fostering the success of our people and systems in a dynamic, community-focused environment.

 What You’ll Do:

  • Lead HR strategy, recruitment, training, and wellbeing initiatives
  • Oversee operations, facilities, and contract compliance
  • Foster a positive, inclusive workplace culture
  • Support service delivery and organisational development
  • Collaborate with senior leadership to shape our future impact

Who You Are:

  • 3+ years in HR and operations management
  • Skilled in HR policies, safeguarding, EDI, GDPR, and financial processes
  • A people-first leader who thrives in a collaborative, mission-led environment

Why Join Castlehaven?

  • 27 days annual leave + public holidays (pro-rata)
  • Monthly wellbeing incentives & 24-hour counselling support
  • Birthday day off, team socials, and training opportunities
  • Free on-site parking, flexible working, and travel schemes
  • Be part of a values-led team making a real difference

Our Values:

  • Community First – We put people at the heart of everything we do
  • Inclusivity – We celebrate diversity and promote equity
  • Integrity – We act with honesty, transparency, and respect
  • Collaboration – We work together to achieve more
  • Empowerment – We support people to grow, lead, and thrive

How to apply for this position:

Please send your CV and a covering letter (no longer than three sides of A4) highlighting your experience and skills relevant to this position; please use the person specification as a guideline. We are an equal opportunities employer.

If you have any questions regarding this position, please call Ernie Bevan Niss, Operations Assistant.

Data Protection

By applying for this role and sending your covering letter & CV you consent to CCA using and keeping information about you or by third parties, e.g. referees relating to your application or future employment. This information will be used solely in the recruitment process. For unsuccessful candidates, the information will be destroyed within 6 months unless you have consented to extend this period.

Closing Date for Applications: Sunday 8th June 2025 by 11.59pm.

We reserve the right to close this application process early if a suitable candidate is found, so we encourage early applications; please note we do not accept applications from agencies

If you have been shortlisted our Interviews will take place on: Friday 13th June 2025 or Monday 16th June 2025, time to be confirmed.

Venue for Interview: will take place at Castlehaven Community Centre, 23 Castlehaven Road, Camden Town London, NW1 8RU

If you have not been shortlisted for an interview you will not hear further from us.

The client requests no contact from agencies or media sales.