Job Description

Community Connect is a well-established Social Prescribing service and requires a lead to support the team,  empower and support residents to access charities, community organisations and groups to enable them to improve their own health & wellbeing. You will work closely with local organisations and healthcare professionals to continue to develop the project and provide the best service to residents.

• Provide Line Management support to the adults and children & young people wellbeing co-ordinators with managing referrals and queries.
• Liaise with GP’s and surgeries and provide reporting on referrals, appropriateness and work together to enhance the service for residents.
• Be responsible for incoming resident referrals. You will meet with the resident, understand their needs and what matters to them to develop a personalised action plan to provide relevant support.
• Be responsible for referring patients to onward voluntary and community groups for continuing support to their health and wellbeing.
• Provide ongoing support to the resident for approximately four sessions, which could vary from follow-up phone calls or attending appointments with the resident, centred around what is best for the resident

• Ensuring residents are receiving appropriate support, be responsible for developing exit strategies and are aware of the right services before discharge.
• Actively feedback key themes and insight to ensure continuing development and support of Bexley’s Voluntary Sector.
• To assist in maintaining the database of local services and activities in Bexley.
• Meet residents in a variety of locations including community locations such as Bexley GP Practices, Urgent Treatment centres and libraries.
• To provide regular updates and reports on caseload management, ensuring that the CRM system is kept sufficiently up-to-date and records all information accurately.
• Work in partnership with GP Surgeries, including providing patient updates, regular outreach sessions and attending multi-disciplinary meetings.
• Be a champion of Social Prescribing, and the voluntary sector, locally, regionally, and nationally

In addtion, you will need to identify, report, and monitor any safeguarding risks and concerns for Children, Young People, and Adults.