Job Description

Overview

We’re ZSL, an international conservation charity. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. Through the work of our pioneering scientists, our dedicated conservationists and our unrivalled animal experts in our two zoos, we guide and enable others in the UK and all across the world. Inspiring, informing, empowering – working for wildlife. 

Role Profile

ZSL is looking to recruit a Volunteer Manager to lead, develop and manage sustainable volunteer programmes which range from learning volunteers, keeper volunteers and volunteers working with wider teams across ZSL in London and Whipsnade. This role will assist the Head of Organisational Development and Training to develop the strategic plan for Volunteering at ZSL and lead on its delivery; identifying ways to extend and improve the range of volunteering opportunities that contribute to ZSL’s strategy.

Main Duties and Responsibilities

• To effectively attract, recruit and appropriately place volunteers according to the needs of ZSL.
• To develop new and existing inclusive volunteer opportunities building relationships with diverse groups.
• Optimise the use of social media platforms in the attraction and engagement of volunteers and develop a social media plan to enhance the representation of ZSL volunteers on an ongoing basis outside of ZSL.
• Provide a programme of social engagement and encourage the development of a community of ZSL volunteers.
• Raise the profile of the value of Volunteers at ZSL building positive relationships with key teamsProduce regular reports on donated hours, recruitment, retention rates and other data with a view to improving the Volunteer Programme.
• Support the volunteer coordinators to find effective ways to deal with day to day issues and problems.

Person Specification

• Prior experience of managing all aspects of volunteer programmes in the culture & Heritage/Charity sector/complex visitor facing organisation
• Experience of developing new programmes from scratch
• Excellent interpersonal and communication skills
• Relevant degree/professional qualifications or equivalent experience
• CIPD or NCVO qualification desirable but not essential

To Apply

Applicants will need to upload their CV (maximum 3 pages) and covering letter (detailing relevant experience and skills, stating why they want the position and including details of availability) by clicking the "Apply for this job online" button. If you have any queries regarding this position or when applying through the system, please contact Human Resources.

Closing date for applications: Midnight Sunday 18th November 2018

 The Zoological Society of London is a charity registered in England and Wales: no. 208728.