Job Description

Bliss, the UK charity for every baby born premature or sick, has a new strategy. Over the next three years (2016-2019) Bliss’ ambition is to reach every single baby born needing neonatal care in the UK and their family. We want every baby to benefit from our work, no matter how long they live or how long they spend on a neonatal unit.

The Information and Support Team will lead the delivery of services to support parents in caring and decision-making for their babies; and the Healthcare Engagement Team will lead on developing Bliss’ priority services for health professionals.

This is an exciting opportunity to join a growing organisation and contribute to our vision that every baby born premature or sick in the UK has the best chance of survival and quality of life.

Volunteer Support Officer

Do you want to make a difference to the 90,000 babies needing neonatal care in the in the UK?

Bliss is looking for a Volunteer Support Officer to join our Information and Support Team.

Our Information and Support Team provides emotional and practical support for parents and families of babies born premature or sick, during what can be a very difficult time in their lives.  Many of our services are delivered by our fantastic volunteers across the country, who deliver emotional support via our helpline, face-to-face in neonatal units, and in family groups.

We are looking for an exceptional candidate who will be responsible for coordinating the recruitment and monitoring of volunteers across the country, ensuring that our processes are robust, of high quality, and deliver the support our volunteers need.  This role will support the delivery of our new strategy, which focuses on improving outcomes for babies, however long they live and however long their stay in neonatal care.

You will have a track record of working with volunteers, have good organisational skills and strong interpersonal skills. This is a fantastic opportunity to join a growing organisation in helping to support premature and sick babies and their families.

The closing date for applications is Monday, 20 March 2017 at 10am.

Interviews will be held on 28 March (first interviews) and 31 March 2017 (second interviews).

Please submit your CV and equal opportunities form, along with a supporting statement describing how you meet the criteria in the person specification by applying online or via post to the HR Officer, Bliss, Chapter House, 18-20 Crucifix Lane, London, SE1 3JW. This information is used when shortlisting candidates for interview.