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Support Officer
The Ashley Foundation

Job Description

The Ashley Foundation is a homelessness charity which offers accommodation with support to vulnerable single homeless people, delivering responsive and innovative support to a wide range of individuals in a variety of challenging situations. 

We work closely with people aged 18 years and above who need short term housing related support.  We are looking to fill the following vacancies:

Support Officer x 1: Permanent contract available based at one of our Blackpool hostels and across our move-on flats.

Ideally you will have experience of working in supported accommodation or a housing management setting.  You will be able to relate purposefully and communicate effectively with people in a manner which shows sensitivity and understanding of their needs. You will have the ability to manage complex and difficult situations in relation to people and demonstrate a non-judgemental approach.

Using your well-developed knowledge of local resources in Blackpool and your understanding of the support needs of vulnerable people, you will play a key role in helping us deliver a first-class service that coaches people to reach their goals following an agreed action plan. 

This is an exciting and challenging role, which means you need to be organised to balance several on-going tasks at the same time, whilst understanding the importance of accurate and timely recording.  You will manage your own caseload as part of a supportive team.

You will have excellent organisational skills, enjoy problem solving and be comfortable working to deadlines. You will have good ICT, communication and numeracy skills with a commitment to client involvement.

Come and join one of our knowledgeable, supportive, professional and friendly team providing holistic housing support to single vulnerable persons in need.  You will receive excellent training, regular supervision and plenty of development opportunities together with a competitive salary and good terms and conditions.

You need to be a driver with access to a vehicle for work purposes.

The client requests no contact from agencies or media sales.