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Patient Liaison Administrator, italk - Full time 37 hours per week
Solent Mind

Job Description

Do you want to work for an established and respected local Mental Health Charity?

Are you looking for experience in an Improving Access to Psychological Therapies (IAPT) Service?

Solent Mind is the largest third sector provider of mental health services in the Hampshire region offering a range of high quality services to improve people’s mental wellbeing and to promote choice and rights to everyone who needs our support.

We run the italk service in partnership with Southern Health NHS Foundation Trust which is one of the largest Improving Access to Psychological Therapies (IAPT) services in the country providing Step 2 and Step 3 therapies.

We are currently recruiting for a Patient Liaison Administrator, italk - Full time – 37 hours, Based in central Eastleigh, to join our busy Telephone & Referral Centre (TARC) at italk.

You will have experience of or be able to demonstrate an understanding of working in a busy office environment and will possess good IT skills.  An understanding of mental health issues is desirable, but not essential.  You will also have excellent communication skills and a professional telephone manner as you will be dealing with patients, GP and other agencies. 

In return we can offer a vibrant and friendly working environment with excellent benefits, including 25 days holidays which increases per completed year of service to 30 days (pro-rata for part-time staff), learning & development opportunities, plus a contributory pension scheme.

We operate a variety of shifts between 8am and 8pm Monday to Thursday and Friday 9am to 4.30pm; preferred shifts will be discussed at interview.

Our hard working and close-knit team is easy going, welcoming and fun with regular wellbeing groups and socialising.  If you are interested in being part of an open, forward thinking and high achieving service and believe that you have the relevant skills and experience then this could be the opportunity for you!

For more information on the italk service visit the italk website

For more details on this role and to download an application pack and application form please visit the job vacancies page on the Solent Mind website.

The closing date for completed applications is before: 4.30pm Friday 27 July 2018

Interview date still to be confirmed

Please note, we do not accept CVs & we do not accept applications from recruitment agencies

Solent Mind welcomes applications from all the communities in which we work.  

Appointments are made on merit.

Charity registered number 1081116

Registered with Limited Liability in England and Wales No:  4004500

The client requests no contact from agencies or media sales.