Job Description

Recovery Coordinator|Restore (To manage staff and a site)
Department: Recovery Group
Reports to: Regional Head of Services
Employment term: Full Time/Perm,
35 hours per week with the view to work 37 hours per week at a later stage.
Salary: £21,961 to £26,819per annum, pro rata (depending on experience)
Position based in
Beehive, Manzil Way, Oxford, Oxfordshire, UK
Benefits: EAP, Individual Training Budget, Pensions, Occasional working from home, Childcare Vouchers, Travel loan, Eye Care scheme, Cycle to work scheme, 33 days holiday, four weeks unpaid sabbatical after five year’s service

About Restore

Restore is an Oxfordshire charity that provides expert support in innovative rehabilitation, employment and training support for people with mental health problems. Our aim is to work with people with mental health problems to enable them to achieve their maximum potential.

Restore is a charitable company limited by guarantee and our trustees are elected by our membership and run the organisation on their behalf.

We believe that everyone has talents and abilities, and the capacity to make a valuable contribution to the community. We believe that people with mental health problems have the right to work and the right to the support they need to become and remain employed. We believe that the stigma associated with mental health problems damages the whole community and we work to challenge this discrimination.

Restore works in Oxfordshire with people who have mental health problems. We work with about 1,000 people a year and enable people in their journey of recovery and support them to get paid work, start volunteering or return to education.

Restore provides two main types of support. These are coaching and recovery groups. Coaching is one to one support aimed at enabling the person supported to do something specific. Restores coaching support focuses on supporting people to get paid work, to go back to work after a period of sickness, or to start education. Recovery groups provide people with the opportunity to come together in a group and work on their journey of recovery together. They use practical tasks (such as gardening, woodwork, catering) to make this possible.

Key responsibilities

• To take responsibility for the overall day to day running of the recovery group service in conjunction with group members and staff.
• To support the therapeutic process in the group
• Line management of staff and volunteers
• To support group engagement and learning
• To monitor and support individual service users recovery journey through creative and varied work activities
• To support service users to develop transferable skills through practical work and social interaction
• To involve service users in the development and delivery of the service
• To involve service users in the development and delivery of their individual support
• To develop links within the community – work with referrers to implement care plans
• To implement effective risk management 

Under the supervision of the Regional Head of Services and in close co-operation with the Recovery Service staff team, the post holder will lead in the planning, training and supervision of the recovery group and recovery activities.

As a team leader they will be expected to implement all aspects of the work of the project as agreed with the group including on-site sales to the public of goods produced by the group, also participation in running open days and other fund raising and awareness events.

Specific Responsibilities:

To encourage service users to function independently and set positive, realistic goals for themselves as a means to improving their quality of life, by:

• Empowering and involving service users in the running of the project(s)
• Fostering a climate of positive change within individuals and the group, working to support individuals to achieve agreed goals/ action plans
• Developing teamwork and encouraging the group and individual service users to take responsibility for tasks
• Promoting the acquisition of skills through provision of a variety of tasks which service users can do to gain skills
• Incorporating the use of information technology as appropriate
• Working closely with other team members to maintain and further develop a challenging work environment that encourages learning and individual development
• Increasing access to mainstream opportunities.

Management

• To undertake the line management and support of Recovery workers, and Volunteers
• To ensure Recovery workers and Volunteers are provided with appropriate systems, effective delegation, supervision, appraisal, training, development opportunities and guidance to enable them to fulfil their role and enhance their contribution to the Oxfordshire Recovery Service

To raise awareness of the Oxfordshire Recovery Service

• Networking with referrers and mainstream providers
• Liaison with other staff and outside agencies as appropriate
• Working alongside Oxford Mental Health Partnership.

To assist in maintaining and monitoring the effectiveness of the project

• Keping accurate and up to date records and accounts
• Implementing and using systems to record service user “member”progress
• Helping to ensure that buildings on the site are properly maintained and to be involved in the care and maintenance of equipment/ stock used
• Participation in staff and group meetings and any other relevant meetings

​To ensure compliance with all relevant Health and Safety legislation by

• Ensuring risk is assessed and managed
• Ensuring awareness among service users and visitors of any potential hazards and ensuring that safety is maintained at all times
• Instructing and training all those people involved in the project in relevant Health and Safety procedure

General Responsibilities:

• To comply with the organisation’s relevant policies and procedures
• Address issues of race, culture, gender, class, disability, sexual orientation, age and other discrimination in relation to mental health issues
• To do all that is reasonably practicable to maintain a safe and healthy work environment, with regard to appropriate risk assessments and ensuring compliance with local and statutory requirements
• To participate in regular supervision with the Regional Head of Services
• To undertake any other duties as may be required by Restore

Person Specification

Essential Requirements

• Knowledge of mental health and experience of working with people with mental health problems
• A positive attitude towards people with mental health problems, in particular people’s ability to develop and change and recover
• Experience in, and ability to facilitate group activities
• Excellent communication skills and the ability to communicate with people on all levels
• Awareness of and commitment to all aspects of anti-discriminatory practice
• Ability to work on own initiative, to prioritise, organise work and meet deadlines
• Experience and ability to motivate others
• Experience and ability to work as part of a team
• Experience in keeping accurate and up to date records

Desirable Requirements

• Experience in managing a small staff team
• Gardening experience and knowledge
• Knowledge of relevant health and safety legislation
• Experience in managing volunteers
• Experience of sales and/or marketing activity
• Full driving license

Supplementary Information:

DBS Check:

Any offer of employment is subject to a satisfactory Criminal Records Bureau check.

A criminal record is not necessarily a bar to employment.

This job description is likely to change over time, subject to discussion with the post holder, and in line with the expectation of funders and the strategy for the organisation agreed by the Chief Executive and Trustees.