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Quality & Standards Lead
next chapter

Job Description

The Role:

The post-holder will be responsible for supporting Independent Domestic Abuse Advisors (IDVA) and Community Domestic Abuse Practitioners (DAP) to achieve the highest standards of support for survivors of domestic abuse and be able to demonstrate these standards through effective monitoring and evaluation of the services delivered across the Essex Integrated Domestic Abuse Services contract and other strategically important projects.

About you

We are looking for an experienced, committed and enthusiastic team member who can support Next Chapter by helping us ensure our services are delivered to the highest standards of support.  You will have excellent knowledge of trauma informed care and the impact of intersectionality, with an excellent understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse an their children.  You will also have an excellent understanding of all interpersonal violence.  A friendly, flexible ‘can do’ attitude is essential for this new role, which will also need to work closely within a partnership setting, with the opportunity to shape the role within this partnership environment, using their initiative to identify and, where possible, determine best practice within the sector.

About Us

We are passionate about ensuring that every person has the opportunity to live their life free from domestic abuse and are seeking an equally committed and passionate woman to join our growing team to lead on the quality and standards of the care and support we deliver to some of the most vulnerable individuals in our area.

We work across North and Mid Essex providing free and confidential services to support people who are currently experiencing, or have previously experienced domestic abuse.

Our vision is for Life without Domestic Abuse with our mission to provide rapid responses to domestic abuse that increase safety for all victims, enabling them to rebuild their lives & create lasting change.  We believe in raising awareness through education, training & partnerships in our community.

We take the values of our organisation very seriously - it's the way we set our own expectations about how we work with our service users, partners & each other and how we hold ourselves to account.

We strive to create an environment that enables our staff to give their very best every day, because we know how important it is to be supported both personally and professionally, particularly when the work you do can be challenging and emotional.

We offer: employer’s contributory pension scheme, 25 days annual leave, rising after 2 years service and a training programme. 

To apply, in the first instance, please send through your C.V and cover letter.   If you are selected for interview we may ask you to complete a full application form.

For an informal discussion of the roles available please contact Beverley (Chief Executive) or Sally (Community & Partnerships Manager) at Next Chapter

Applications should be received no later than 23:59 on the 25th of July 2019.

Next Chapter is committed to equality and diversity and welcomes applications from all sections of the community.

The post will be subject to an enhanced DBS check and is open to women only (*Exempt under the Equality Act 2010 Schedule 9, Part 1).