Job Description

Salesforce Administrator

Salary: £47,000 to £50,000 per annum (pro rata)
Role Type: Full-time, fixed-term (18mths) (pro rata)
Location: Hybrid, 2 days a week in London King's Cross office
Closing date: 15 April 2024

About Us

We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.

Through unrestricted funding, support to develop, and influencing policy and practice we help small and local charities thrive, communities grow stronger, and people overcome complex issues and - barriers so they can transform their lives.

The Foundation has an ambitious plan for the development of our Customer Relationship Management system (CRM), Salesforce, and we are now looking for a Salesforce Administrator to join our team on a fixed-term basis for 18 months.

The Benefits
 
-Salary of £47,000-£50,000 per annum (pro rata)

-Generous annual leave (25–30 days pa plus bank holidays)(pro rata)

-Pension scheme (up to 13% contribution by the Foundation)

-Private medical insurance that includes dental, eye care and mental health (on completion of probation)

-Comprehensive training and development plan and dedicated budget

-Employee assistance programme

-Season ticket loan

-Cycle to work scheme

-Flexible working (part-time, hybrid working, compressed hours, etc.)

-Enhanced family pay (maternity, adoption, paternity etc.)

-Volunteering opportunities (two days per year)

We’re committed to supporting every one of our team members to achieve their full potential as we understand that every single person working with us is vital to both our success and the success of the organisations we support. That’s why we prioritise your development as well as providing flexible working options and volunteering days.

So, if you’re ready to engage with a variety of people and make a real difference, read on and apply today!

The Role

As a Salesforce Administrator, you will work with the Lloyds Bank Foundation’s Systems Manager to deliver the Salesforce roadmap for 2024-2025 in an effective and timely manner.

-You will contribute to the delivery of Salesforce projects, which include new external system integrations.

-You will work as part of the team to decommission the system thorough which we currently administer our Matched Giving programme and transition the programme to Salesforce.

-You will contribute to the maintenance and development of existing Salesforce grant management processes.

-You will manage and support users, including creating and maintaining training materials.

-You’ll be a self-starter and a motivated member of the team, who is unphased by working to deadlines or under pressure and has a good eye for detail, enabling us to deliver our emerging programme of work with excellence.

About You

To be considered as a Salesforce Administrator, you will need:

-Salesforce Admin certification.

-Demonstrable experience working in the administration and maintenance of Salesforce, Sales Cloud, Experience Cloud or Nonprofit Success Pack in Salesforce Lightning, including the configuration of flows, data management and integrity, user management and support.

-Experience with the implementation of external system integrations.

-Strong organisational and project management skills.

-Experience identifying and gathering requirements from users and stakeholders.

-Proficient communication skills, both verbal and written. Ability to positively engage with stakeholders and Salesforce users internally and externally.

-Experience providing user training and developing effective training materials.

-A high level of experience working with GDPR and data protection requirements.

-Excellent attention to detail.

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​Key dates

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-The closing date for this vacancy is 23:59 on Monday 15 April 2024

-First interviews for the position will happen online and are scheduled for 23-25 April 2024

​-Second interview dates will happen in person at our offices near King’s Cross in London and are scheduled for 1 May 2024

Anticipated start date for the successful candidate is early June

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Further information

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The Foundation is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making changes such as providing note takers during interviews, additional time given for assessments and allowing candidates to use specific accessibility software so that Disabled people or those with long term health conditions can fully participate. We have Disability Confident Employer Committed status which guarantees an interview to Disabled people who meet the essential recruitment criteria. Please refer to our website for more information.

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If you are not able to use our online application system and you would like to apply in a different way, such as having the application form in a Word format or if you would like to submit your application as a video, then please contact the HR team by visiting our website to explore this further.

Please note that in the event of a high volume of applications being received, we reserve the right to close this role earlier than the stated closing date.