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Liaison Worker, Remind - Portsmouth Dementia Service - Part time 18.5 hours
solent mind
  • Salary £14,556 - £15,676 pro rata per annum
  • Location Portsmouth, Hampshire, South East (On-site)
  • Job Type Permanent
  • Category Admin , Support Worker
  • Sectors Mental Health
  • Job Reference : lwpmth185sep16

Job Description

Do you want to work for an established and respected local Mind Mental Health Charity?

Solent Mind is the largest third sector provider of mental health services in the Hampshire region offering a range of high quality services to improve people’s mental wellbeing and to promote choice and rights to everyone who needs our support.

Portsmouth Integrated Commissioning Unit has commissioned Solent Mind (Lead Provider) together with Rowans Hospice and SCA to deliver a service to meet the needs of people with dementia and their carers in Portsmouth.  The service will support people from diagnosis to end of life.

The Liaison Worker is an integral role in the Portsmouth Dementia Service managing the front door to the service and providing support to patients with dementia and their carers.  The Liaison Worker will also provide support to the Dementia Service team members.

The role is primarily a high level administration role in a busy service, as well as supporting clients out in the community, and applicants will be expected to work well under pressure.  A key part of the role is using the Customer Relationship Management (CRM) database to ensure service users are registered on the system accurately and that appointments are recorded in line with contractual standards.

A professional telephone manner and excellent attention to detail is essential, alongside good prioritising and organisational skills are necessary, as well as the ability to be proactive and use your own initiative.

For more information on this post please see the job vacancy page on the Solent Mind website to download an application pack.

CV’s will not be accepted

We do not accept applications from recruitment agencies

This post will be subject to an enhanced DBS check

Solent Mind welcomes applications from all the communities in which we work.

Appointments are made on merit.