Job Description

The Mental Health Foundation is the UK’s charity for everyone’s mental health. With prevention at the heart of what we do, we aim to find and address the source of mental health problems so that people and communities can thrive. We have a proud history of informing and influencing policy at a national and local government level.

An exciting opportunity has risen in our Fundraising and Communication department for an experienced Database Officer, to manage the fundraising CRM database Raiser Edge, and lead on the effective processing and communications with supporters to attract, retain and maximise support. You will play a key role in managing and developing our fundraising department’s Raiser’s Edge database and supporter care processes to ensure we engage with supporter as effectively as possible. To enable the development of strong relationship with supporters to maximise retention and life time value.

As well as day to day responsibility for the supervision of the data management processes across the team, you will support the delivery of fundraising campaigns making recommendation based on analysis of data about how to maximise and retain financial support developing new ways of acquiring and retaining financial support.

Experience of working in a fundraising or charity database/supporter care role is essential, along with experience of donor acquisition and management of a supporter / CRM database.  Target driven and self-motivated, you will have a thorough knowledge of the principles behind efficient data management, along with excellent communication skills and a strong attention to detail. Experience of Raiser’s Edge will also be essential.

If you are interested please click the 'Apply button' along with a covering letter outlining why your suitable for the role. 

Closing date:  10am 15th August 2017

Interview date: 23rd August 2017

Strictly no recruitment agencies please.