- Salary £30,000 - £45,000
- Location City of London, London, Greater London (On-site)
- Job Type Permanent
- Category Project Management , Business Development
- Sectors Health, Medical
- Job Reference : Service Accreditation Manager
Job Description
The main purpose of the role is to develop and co-ordinate a new clinical accreditation scheme for rheumatology services. Service accreditation is a quality improvement process whereby the performance of services is assessed against established standards through a combination of self-assessment and external peer assessment. This will provide a number of benefits to patients, clinicians, service managers, commissioners and regulators by:
- encouraging continuous quality improvement in processes and patient outcomes
- reducing risk and increasing patient confidence in services
- improving the management and efficiency of services
- accelerating adoption of innovation and transformation
- improving workforce development and education
- raising the profile of the specialty
Key relationships
- President of the British Society for Rheumatology (BSR)
- Project working group for service accreditation
- BSR Director of Clinical Affairs
- BSR Director of Operations
- Service assessors
Key duties of the post-holder
- To co-ordinate a working group to develop the framework and standards for the accreditation of rheumatology services
- To co-develop, pilot and launch a working scheme for accreditation
- To oversee the running of the scheme including arranging assessment visits, co-ordinating report writing and disseminating results
- To arrange the training of assessors
- To work with operations team to attain inspection body status for BSR
Specific duties
Project Co-ordination
- To co-ordinate a project working group to deliver an effective and sustainable scheme for the accreditation of rheumatology services
- To work with group to develop robust criteria by which rheumatology departments are assessed
- To work with BSR operations team ensure BSR gains and maintain its inspection body status
- To pilot the proposed scheme and gather learning to inform its roll-out
- To co-ordinate assessment visits post-launch and establish a robust system to capture and disseminate results
- To co-ordinate recruitment and training of assessors undertaking site visits
- To develop appropriate financial and governance processes for the project
Communications
- To develop initiatives to encourage participation in the scheme
- To collaborate with marketing colleagues to ensure that the scheme is promoted effectively with outputs disseminated through appropriate channels
- To be main point of contact for queries about service accreditation from members
Management and resource mobilisation
- To monitor plans and budgets effectively throughout the year to ensure that expenditure is within agreed budgets for service accreditation
- To ensure that service accreditation scheme aligns with other key work programmes within BSR
- To contribute to the BSR’s strategic and annual planning processes and ensure key issues are brought to the attention of the senior management team
Other duties
- To adhere to the Nolan Standards and Code of Conduct and Accountability
- To carry out other duties as may be required by the CEO, President and BSR Board of Trustees
- The above list is not exhaustive and the post holder may be expected to undertake other duties, including deputising for the Director of Clinical Affairs.
PERSON SPECIFICATION
Knowledge Training, experience & qualifications
Essential
- First degree, or equivalent
- Experience of managing complex projects and budgets
- Experience of developing and implementing robust administrative processes
- Excellent written and oral communication skills, including ability to communicate to a variety of stakeholder audiences
- Excellent attention to detail
- Experience of working with committee structures and developing working relationships with others
- Capacity to perform complex tasks under pressure and manage competing deadlines
Desirable
- Experience of working for a membership organisation
- Experience of working in the health sector
- Evidence of additional qualifications
- Experience of developing a scheme to assess service performance
Applications:
Send a CV and covering letter to us
Closing date for applications: 2 September 2018
We endeavour to respond to all applicants within 7 days of the closing date, but due to volumes received this isn't always possible. If you're not contacted within 7 days of the closing date your application on this occasion has not been successful.
The client requests no contact from agencies or media sales.