Job Description

About Us

The Zoological Society of London (ZSL), a charity founded in 1826, is a world-renowned centre of excellence for conservation science and applied conservation. ZSL’s mission is to promote and achieve the worldwide conservation of animals and their habitats. This is realised by carrying out field conservation and research in over 50 countries across the globe and through education and awareness-raising at our two zoos, ZSL London Zoo and ZSL Whipsnade Zoo, inspiring people to take conservation action.

Role Profile

We are looking for a driver to drive our Safari vehicle and trailer as part of our popular Lookout Lodge overnight experience. The driver is responsible for transporting our guests safely around the park in the Safari vehicle and trailer and carrying out daily safety checks. The driver is also expected to answer guest questions and assist less able guest and those in wheelchairs to access the vehicle. You will be employed on rolling rota averaging 35 hours every 2 weeks.

Main Duties and Responsibilities

• Drive the Lookout Lodge vehicle and trailer, carrying up to 48 passengers.
• Interact with guests by answering questions, making announcements and promote a high level of customer care.
• Ensuring that they adhere to the 10pmh at all times whilst on site.
• Ensure that the doors are secured and the steps stowed in the correct position before the vehicle moves off. To open doors and lower steps to allow passengers off the vehicle when it stops.

Person Specification

• Have good communications skills both oral and written.
• Be able to deliver an excellent standard of customer service.
• Prior experience working with the public.
• Able to engage with guests e.g. when imparting information, or dealing with a first aid incident or other emergencies, ensuring they have a high quality experience at Lookout Lodge.
• Previous experience driving passenger vehicles (is desirable).
• Previous experience working in a visitor attraction (is desirable).

Please note:

Due to the nature of the position candidates must  possess a full, clean UK driving license with categories C +E.

The hours and shift pattern will be as follows:

Monday 7.30am-10.15am

Wednesday 5-8pm

Thursday 5-8pm

Saturday 7.30am-10.15am and 5-8pm

To Apply

Applicants will need to upload their CV and covering letter (detailing relevant experience and skills, stating why they want the position and including details of availability) and can do this by clicking the "Apply for this job online" button. If you have any queries regarding these positions or when applying through the system please contact Human Resources.

Closing date for applications: Midnight (23:59) Wednesday 25th April 2018

The Zoological Society of London is a charity registered in England and Wales: no. 208728