Job Description

Become part of a dynamic and innovative team at our Day Centre for Homeless and Vulnerable People, helping people from across South London to see their lives restored.

Tasks will include taking on a security role at the centre to ensure avoiding and/or resolving moments of difficult behaviour or conflict among service users, door and patrol duties, talking with and building a positive relationship with our service users, taking on administrative roles within the daily rhythm of our centre in order to help us streamline and improve our services to people (for example compiling appointment waiting lists for different services that people want to access and then managing the waiting times), generally following the instruction of the centre management.

This role is Monday to Friday, 10am to 4pm. Enhanced DBS check, experience, qualification and certification in security work are essential to the role (for example training in restraint and removal, conflict resolution and so forth). The charity will consider providing some training depending on the strength of the candidate for the role. Experience in working with homeless and vulnerable people is desirable.

We have seen a huge increase in the number of people we help in the last few years. As a result there can be a lot of vulnerable people with complex issues and needs in the centre at any given moment and all needing a lot of help. Whilst we have an excellent and positive atmosphere almost all of the time, moments of conflict do arise with our most challenging service users and it’s important that the person taking on this role is comfortable with that and competent in dealing with such incidents in a patient, understanding but firm manner.

Please submit your CV and Covering Letter explaining why you think you would be a good fit for the role. Applications without a Covering Letter will not be considered.

We look forward to hearing from you.

The client requests no contact from agencies or media sales.