Job Description

·Responsible for gift aid process improvement and development of existing processes to ensure they are fit for the purpose.

Maintain compliance framework in line with HMRC & General Data Protection Regulation (GDPR).

Train drivers, sorters, and retail staff on gift processes and compliances.

 Assist in the development of gift aid training materials and delivery of training for drivers and retail staff.

Conduct an internal audit of the gift aid process and report operational and development feedback and findings to Finance & HR Director.

Prepare and process all relevant declaration forms to enable the charity to claim gift aid effectively and efficiently.

Submit accurate and timely claims to HMRC and process any tax refunds as appropriate.

Monitor and audit data input into the EPOS system and advise Logistics and Retail accordingly to correct/amend data.

Effectively deal with calls and emails from donors with enquiries about the scheme, the online system, and methods of donating.

Prepare and send quarterly and annual communications on gift aid and liaise with donors.

Ensure data cleanse exercises are completed to maintain compliance and accuracy of data.

Ad hoc finance duties.